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Privacy Policy & Consent

Last updated: December 2025

1. Introduction

At Remitae, we take your privacy seriously. This Privacy Policy explains how we collect, use, store, and protect your information when you use our invoice reminder service.

2. Information We Collect

Account Information

  • Email address (required for authentication)
  • Full name
  • Business name
  • Phone number (optional)

Invoice Data

  • Client names and email addresses
  • Invoice amounts and due dates
  • Payment status
  • Reminder history

Technical Data

We may collect:

  • IP address
  • Approximate location (city, region, country)
  • Browser and device information

This data is used for security purposes and to improve our service.

3. How We Use Your Information

We use your information to:

  • Provide and maintain the invoice reminder service
  • Send reminder emails to your clients on your behalf
  • Authenticate and secure your account
  • Communicate with you about service updates
  • Improve our service based on usage patterns
  • Detect and prevent fraud or abuse

4. Data Storage and Security

Your data is stored securely using industry-standard encryption. We use:

  • Supabase for database hosting with row-level security
  • HTTPS encryption for all data in transit
  • Encrypted storage for sensitive information
  • Regular security audits and updates

5. Data Sharing

We do not sell your personal information. We may share data with:

  • Email service providers (Mailgun) to send reminder emails
  • Analytics providers to understand usage patterns (anonymized)
  • Legal authorities if required by law

6. Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate data via Settings
  • Delete your account and all associated data
  • Export your data in a portable format

To exercise these rights, visit your Settings page or contact us directly.

7. Cookies

We use essential cookies to maintain your session and authentication state. We do not use tracking cookies for advertising purposes.

8. Data Retention

We retain your data for as long as your account is active. When you delete your account, we remove all your data within 30 days, except where retention is required by law.

9. International Data Transfers

Your data may be processed in countries outside your residence. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through the Service.

11. Contact Us

For privacy-related questions or to exercise your data rights, contact us at privacy@remitae.com.